Okay, this is going to sound a bit random, but I couldn’t help but share my thoughts on something that struck me when I came back to Penang.
A couple of weeks ago, I returned to Penang from Bangkok, and as always, the excitement of being home was bittersweet. The familiar sense of anticipation hit me as soon as I stepped off the plane, but that excitement quickly faded the moment I needed to use the bathroom. As I walked toward the toilets, I already knew what was coming—the same disappointing experience with Penang Airport’s bathrooms that I've had every time I return.
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| Image courtesy of Ogy Kovachev |
Every time I land, I can't help but feel let down. No matter how many times I’ve been through, the toilets are always disappointing. It's like stepping into a different world—a world where cleanliness takes a backseat. The floors are always wet, and the smell of stale urine never leaves the air. A mix of dampness, stale air, and sometimes something even more unpleasant makes you wish you had held it in a little longer.
What’s even more frustrating is seeing cleaners in the area, but the situation doesn’t seem to improve. The floors remain wet, and the unpleasant smell is impossible to ignore.
It’s clear that the cleaning methods used aren't enough to fix the issue, and the toilets continue to be in bad shape.
I’m not trying to start a comparison, but it’s hard not to notice the difference between Singapore’s airport toilets and Penang Airport’s. Singapore’s airport restrooms are spotless and air-conditioned, setting a high standard for cleanliness. In contrast, despite being an international hub, Penang Airport doesn’t quite measure up in terms of maintenance. Even when you consider Singapore’s MRT stations, which handle far more foot traffic as a public transport system, their toilets are still cleaner and more comfortable than what we have at Penang Airport.
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| Image created with Microsoft Designer |
Here’s the surprising part: I’ve had better bathroom experiences in some unexpected places—like a gas station in Thailand. Yes, you read that right—a gas station. Thailand’s PTT stations, which you might expect to be basic, are actually much cleaner, drier, and better maintained than what you’d find at Penang Airport. Sure, the downside is that they have squat toilets, but overall, it’s a far more pleasant experience. Even at Bangkok’s Suvarnabhumi Airport, the toilets are noticeably more hygienic.
I’m not trying to point fingers, but the state of our airport toilets says a lot about how we value first impressions. It’s the first thing visitors experience when they arrive, and unfortunately, it doesn’t leave the best impression.
I’m not saying we need an overnight overhaul, but maybe it’s time for a little more attention to detail. Proper maintenance, more frequent checks, and a proper ventilation system could make a world of difference. After all, Penang is such a beautiful, vibrant place, and we shouldn’t let a damp, smelly toilet be the one thing people remember the most.
What do you think? Have you had a similar experience? I’d love to hear your thoughts.
May x







